How should a boarding officer handle a verbal dispute onboard a vessel?

A boarding officer should remain calm and seek to mediate and resolve the situation during a verbal dispute onboard a vessel because maintaining a composed demeanor helps to de-escalate tensions among the parties involved. By approaching the situation with a focus on mediation, the boarding officer can facilitate communication between the individuals, allowing them to express their concerns and grievances in a controlled manner. This approach not only fosters a safer environment but also demonstrates professionalism and restraint, which can earn the respect and cooperation of those involved in the dispute.

Mediation can lead to a resolution that satisfies both parties, thereby preventing further escalation. Additionally, by addressing the conflict without aggression, the officer minimizes the risk of the situation deteriorating into a more serious confrontation. This method aligns with the principles of conflict resolution and emphasizes the importance of communication and diplomacy in law enforcement situations at sea.